HomeGuard is Dubai's first home warranty. AED 199/month — AC, plumbing, electrical, pest control, water tank, everything covered. Zero visit fees. Zero parts fees. Quarterly preventive maintenance PLUS unlimited emergency response with 4-hour guarantee. One subscription. Total home protection. Nothing else to pay. Ever.
You google. You call 5 numbers. You wait. You get overcharged. You have no idea if the repair was done properly. Next month, it breaks again. Sound familiar?
Google 'AC repair Dubai emergency.' Call 5 numbers. First available: Thursday. Emergency surcharge: AED 300-500. Repair: AED 800-1,500. Parts marked up 100%. Total: AED 1,100-2,000 for one incident. With HomeGuard: WhatsApp us, technician arrives within 4 hours, fixed, parts included. Total: AED 0 extra. Already covered by your AED 199/month.
You don't know a plumber. You call the building maintenance — they'll come 'maybe tomorrow.' Water damages your joinery. You find a plumber on Instagram — AED 400 callout + AED 200 parts + AED 2,000 joinery repair. With HomeGuard: WhatsApp a photo, plumber arrives same day, pipe fixed, joinery assessed, all covered.
You flip the breaker. It trips again. You don't know if it's dangerous. You call an electrician — AED 350 just for the diagnosis. 'You need a new MCB' — AED 200 part marked up to AED 600. With HomeGuard: our electrician diagnoses and repairs. Parts included. Zero extra charge.
AC guy. Plumber. Electrician. Pest control. Handyman. Five different contacts. Five different quality levels. Nobody knows your home's history. Every visit starts from scratch. With HomeGuard: one team, one number, one digital log. Visit #10 knows your home better than you do.
Same project, two very different outcomes. Here's exactly how our service compares to the industry standard.
| What You Get | HomeGuard by First Unicorn | Typical Dubai Provider |
|---|---|---|
| AC service (4x/year, 5 units) | ✓ Included — AED 0 extra | ✗ AED 200/unit x 5 x 4 = AED 4,000 |
| AC emergency repair (avg 1/year) | ✓ Included — AED 0 extra | ✗ AED 800-1,500 per incident |
| Plumbing repair (avg 2/year) | ✓ Included — AED 0 extra | ✗ AED 300-500 per call = AED 600-1,000 |
| Electrical repair (avg 1/year) | ✓ Included — AED 0 extra | ✗ AED 350-600 per call |
| Pest control (2x/year) | ✓ Included — AED 0 extra | ✗ AED 300-500 per treatment = AED 600-1,000 |
| Water tank cleaning (1x/year) | ✓ Included — AED 0 extra | ✗ AED 500-800 |
| Parts and components | ✓ Included — AED 0 extra | ✗ 50-200% markup on every part |
| Visit/callout fee | ✓ ZERO — no visit fees ever | ✗ AED 100-300 per visit |
| Weekend/night surcharge | ✓ ZERO — same coverage 24/7 | ✗ 50-100% surcharge |
| Typical annual total (5BR villa) | ✓ AED 3,588 (AED 299/month). Done. | ✗ AED 8,000-15,000+ in reactive repairs |
Not a call centre dispatching freelancers. Our own employed technicians. The same team services your home every quarter. By visit #3, they know your villa better than you do.
It's not insurance. It's not a maintenance contract. It's total home protection — preventive + emergency + parts — for the price of a daily coffee.
AED 199/month for apartments. AED 299 for villas. AED 499 for estates. That's AED 6.60-16.60 per day for TOTAL home protection. Compare that to a single emergency AC repair that costs AED 800-1,500. One incident costs more than 4-8 months of HomeGuard.
When we say everything is covered, we mean everything. No 'AED 150 service call fee.' No 'parts extra at cost.' No 'weekend surcharge.' No 'that component isn't included.' You pay AED 199-499/month. That's it. Nothing else. Ever. If it's in your home and it breaks, we fix it.
Every quarter, our technician visits your home: services every AC unit, checks all plumbing, inspects electrical connections, treats for pests. 80% of breakdowns are preventable with regular servicing. We prevent them so you never experience them.
AC fails at midnight? Pipe bursts on Friday? Power trips during a dinner party? WhatsApp us. Our technician — not a subcontractor we need to find — arrives within 4 hours. Same team that does your quarterly service. They already know your home.
AC, plumbing, electrical, painting, pest control, waterproofing, joinery, glass, tiling, water tank, pool, landscaping. All our own employed technicians. Not a call centre dispatching random freelancers. Our guys. Every time. Same quality. Same accountability.
Every visit documented with photos, work done, parts used, readings taken. Your home's complete maintenance history accessible anytime via WhatsApp. Invaluable for insurance claims, property resale, or simply knowing when something was last serviced.
Send a photo of the problem. Get an instant response. Technician dispatched. No phone menus. No hold music. No 'your call is important to us.' Just WhatsApp a photo, get a human response in minutes, and a technician at your door in hours.
30-day notice. No cancellation fees. No penalty. We're confident enough in our service that we don't need contracts to keep you. 90% of HomeGuard subscribers renew because the value is obvious — not because they're locked in.
Pick the plan that fits your home. Zero visit fees. Zero parts fees. Zero hidden charges on any plan.
Every quarterly visit and every emergency call — documented with photos, work completed, parts used, and recommendations. Your home's complete maintenance history accessible anytime via WhatsApp. Invaluable for insurance claims, property resale, or simply knowing when something was last serviced.
Simple enrollment. No paperwork. No waiting weeks.
Tell us your property type and location. We confirm which plan fits and schedule your free home assessment. Same day or next day appointment available.
Our technician visits and inspects: all AC units (brand, age, gas levels), plumbing systems, electrical DB, water tank, pest risk. Quick visual inspection — not a 3-hour survey. Assessment report sent same day.
Choose your plan. Pay first month via card or bank transfer. Coverage begins immediately for emergencies. 30-day waiting period for pre-existing issues only. WhatsApp support line active from day one.
Full quarterly service: all AC units deep cleaned and gas checked, plumbing inspected, electrical tested, pest treatment applied. Baseline condition documented with photos. Your home's digital log starts here.
Quarterly preventive visits scheduled for the full year. Emergency coverage active 24/7. WhatsApp a photo of any issue anytime — response within minutes, technician within 4 hours. Your only job: live your life.
Before renewal: annual condition report comparing your home now vs enrollment. Recommendations for the coming year. Renewal is automatic — cancel anytime with 30 days notice, zero penalty.
One emergency AC repair in July costs more than 4 months of HomeGuard. One burst pipe costs more than 6 months. Why wait for the emergency when you can prevent it?
WhatsApp — Get Protected NowIf it's in your home and it breaks, we fix it. All 12 trades. In-house. Not outsourced.
All units, all brands — servicing, repair, gas, compressor, thermostat
Pipes, taps, toilets, drains, water heaters, tanks, pumps
DB board, wiring, sockets, switches, lighting, earthing, surge
Cockroach, ant, rodent, termite — DM-approved treatment
Cleaning, sanitisation, DM certificate (legally required)
Touch-up and repair (Villa + Estate plans)
Doors, locks, hinges, handles, cabinet repair
Window repair, shower screen, sliding door, sealant
Inspection and repair — roof, bathroom, balcony (Estate plan)
Chemical balance, filter, pump — included in Estate, add-on for Villa
Monthly garden care — included in Estate plan
System check, thermostat, lighting controls (Estate plan)
From midnight AC emergencies to quarterly preventive visits.
Family of 5. Before HomeGuard: AED 14,000/year in reactive repairs. After: AED 3,588/year total. 4 quarterly visits, 3 emergency calls (all covered), zero extra charges. Net savings: AED 10,400/year.
Quarterly visit: 6 AC units serviced, plumbing checked, pest treatment done. Family goes about their day. Technician leaves a digital report. Next visit auto-scheduled. This is how home maintenance should work.
Tenant WhatsApped photo of non-cooling AC at 11 PM. Response in 8 minutes. Technician arrived by 1 AM. Failed capacitor replaced on-site. Total extra charge to the customer: AED 0. Already covered.
Monthly AC service, weekly pool maintenance, monthly landscaping, dedicated coordinator. AED 499/month for total estate care. Owner lives overseas — monthly photo reports show everything. Peace of mind: priceless.
Kitchen pipe burst on a Friday afternoon. Tenant on Home plan (AED 199/month). WhatsApped photo. Plumber arrived in 3 hours. Pipe replaced. Parts included. Cleanup done. Customer cost: AED 0 extra. Without HomeGuard: AED 600-800.
First quarterly visit found: 4 ACs with clogged filters, 2 low on gas, 1 blocked drain. All fixed in one visit. Next month's DEWA bill: AED 870 less. The quarterly visit paid for 3 months of HomeGuard in DEWA savings alone.
Get an instant estimate based on your project specifics. For exact quote, request a free consultation — we respond in 60 minutes.
Inputs below give a rough estimate. WhatsApp us for exact fixed-price quote.
Everything covered. Zero visit fees. Zero parts fees. 4-hour emergency.
Real homeowners. Real savings. Real peace of mind.
"Before HomeGuard I spent AED 14,000 last year on random repairs — emergency AC in July was AED 1,800 alone. Now I pay AED 299/month and everything is covered. Last month the water heater failed. WhatsApped them, new one installed next day, zero extra charge. That one repair would have cost me AED 1,200. HomeGuard paid for itself 4 months in."
"I'm an overseas landlord with 3 Dubai apartments. My tenants used to call me for every dripping tap and broken AC. Now they WhatsApp HomeGuard directly. Problems fixed same day. I get a monthly report. My phone stopped ringing. AED 199 per apartment per month is the best money I've ever spent on property management."
"The quarterly visits are what sold me. My AC filters were black — I had no idea. Gas was low on 3 units. One drain pan was about to overflow onto the ceiling. All caught and fixed on the first preventive visit. DEWA bill dropped AED 870 next month. The visit literally saved me more than the annual subscription."
Transparent track record. Updated quarterly. No marketing fluff — just numbers.
No fine print. No hidden clauses. Just clear answers.
Everything in your home that can break: AC (all units, all brands), plumbing (pipes, taps, toilets, drains, water heater), electrical (DB board, wiring, sockets, switches), pest control, water tank cleaning. Villa and Estate plans add painting, joinery, glass, waterproofing, pool, landscaping. Parts and components included. Zero visit fees. Zero parts fees.
Home plan (apartments): AED 199/month (AED 6.60/day). Villa plan (3-6 BR): AED 299/month (AED 9.97/day). Estate plan (6+ BR/luxury): AED 499/month (AED 16.60/day). That's it. No visit fees. No parts fees. No hidden charges. Annual upfront payment: 10% discount. Renovated with us: 20% off.
No. Zero. None. When you call us for an emergency or when we arrive for your quarterly preventive visit — there is no additional charge. Ever. Your monthly subscription covers everything including parts and labour. This is what makes HomeGuard different from every maintenance company in Dubai.
Yes. Capacitors, contactors, thermostats, pipes, fittings, MCBs, pest chemicals, filters — all included. Annual coverage cap: AED 15,000 (Home), AED 25,000 (Villa), AED 50,000 (Estate). Major equipment replacement (full AC unit, water heater) is quoted separately but at trade cost with zero markup.
4 hours guaranteed. 24/7/365 including weekends and public holidays. WhatsApp us a photo, get a human response in minutes, technician at your door within 4 hours. No call centres. No hold music. No 'next available slot is Thursday.' Our own technicians — not subcontractors.
Every 3 months our technician visits your home: deep cleans every AC unit (filter wash, coil clean, gas check, drain flush), inspects all plumbing, checks electrical connections, applies pest treatment. 45-60 minutes per AC unit, 2-4 hours total per visit. Digital report with photos sent via WhatsApp.
30 days for pre-existing conditions only. If something was already broken before you enrolled, it's not covered for the first 30 days. Emergency coverage for NEW issues starts immediately on day one. This protects all subscribers from people who sign up after something breaks.
Yes — free, 30 minutes. Our technician checks your AC units, plumbing, and electrical to assess condition. If something is already failing, we'll let you know and either exclude it or help you fix it first (at our trade cost). This keeps premiums low for everyone.
Yes. 30-day written notice. Zero cancellation fee. Zero penalty. Pro-rata refund if you paid annually. We don't need lock-in contracts because 90% of subscribers renew voluntarily. The value speaks for itself.
Cosmetic preferences (repainting because you want a new colour), structural modifications, damage from misuse or negligence, items modified by other contractors without our knowledge, and costs above the annual cap. Everything else — all labour, all visits, all standard parts — covered.
Yes — we service your in-unit FCU (fan coil unit), thermostat, and all plumbing/electrical within your apartment. Central chiller plant maintenance is the building's responsibility, but we handle everything inside your unit.
An AMC is a maintenance contract — it covers scheduled servicing. HomeGuard is total home protection — it covers scheduled servicing PLUS unlimited emergency repairs PLUS parts and components. Think of it like health insurance vs annual check-up. HomeGuard is both, combined, with zero copay.
Free home assessment. Coverage starts immediately. Zero visit fees. Zero parts fees. Zero hidden charges. 30-day cancellation. The only subscription that saves you money.
