Annual maintenance contract for building HVAC and MEP systems — chillers, cooling towers, AHUs, FCUs, VRF, electrical panels, generators, plumbing, fire systems. Preventive maintenance reduces breakdowns 60% and energy costs 20-30%. SLA-backed response. In-house MEP teams. Per-TR pricing from AED 100/TR/month. Free MEP audit.
HVAC accounts for 60-70% of building energy costs. Poor maintenance doesn't just cause breakdowns — it bleeds money every single day.
Fouled condenser tubes, low refrigerant charge, and worn bearings reduce chiller COP (Coefficient of Performance) by 20-30%. On a 500TR plant running 4,000+ hours/year, that's AED 80,000-150,000 in excess DEWA electricity. Quarterly condenser tube cleaning and oil analysis alone recover half that.
Fire pump not tested monthly? Smoke detectors not functional? Emergency lights dead? DCD inspectors will shut your building down. Our AMC includes systematic fire and life safety testing with documentation — ready for any DCD inspection.
One blocked FCU drain pan causes ceiling water damage costing AED 2,000-5,000 to repair. In a 100-unit building, 3-4 blocked drains per year = AED 6,000-20,000 in avoidable damage. Our quarterly FCU service includes drain line flush on every single unit.
Loose connections in distribution boards cause hotspots that lead to fires and equipment failure. Annual thermal imaging catches these invisible risks before they become disasters. Most AMC contracts don't include thermal imaging — ours does.
Same project, two very different outcomes. Here's exactly how our service compares to the industry standard.
| What You Get | First Unicorn Building MEP | Typical Dubai Provider |
|---|---|---|
| Contract type | ✓ Comprehensive: labour + preventive + emergency + spare parts at cost | ✗ Labour-only: scheduled visits, parts extra at markup |
| Chiller maintenance | ✓ In-house HVAC engineers — condenser cleaning, oil analysis, vibration analysis | ✗ Outsourced to OEM at 2-3× cost, or skipped entirely |
| AHU/FCU servicing | ✓ Systematic: filter change, coil clean, drain flush, motor check — every unit | ✗ Quick filter wipe, move on — drain lines ignored |
| Electrical maintenance | ✓ Panel tightening, thermal imaging, load balancing, earthing test | ✗ Visual check only — no thermal imaging, no testing |
| Fire systems | ✓ Monthly pump test, quarterly detector test, annual full test — DCD documented | ✗ Annual check before DCD inspection — reactive only |
| Plumbing systems | ✓ Pump overhaul schedule, PRV testing, water tank cleaning + DM cert | ✗ Fix leaks when reported — no preventive schedule |
| BMS coordination | ✓ Alarm response, setpoint optimisation, trend analysis | ✗ Not included — BMS alarms ignored |
| Energy monitoring | ✓ Monthly kWh/TR tracking, efficiency trending, DEWA cost analysis | ✗ Not tracked — efficiency loss invisible until bill arrives |
| Emergency response | ✓ 2-hour SLA for critical systems, own team dispatched | ✗ Next business day — subcontractor availability dependent |
| Spare parts | ✓ Trade cost, zero markup — critical spares kept in stock | ✗ 50-200% markup, 3-5 day sourcing delay |
MEP engineers, not handymen. Chiller expertise, not just split units. Energy focus, not just fixing breakdowns.
Air-cooled and water-cooled chillers, cooling towers, chilled water pumps, condenser water systems. Condenser tube cleaning, refrigerant management, oil analysis, vibration monitoring, COP tracking. Not every AC company can service a chiller plant — we can.
MDB, SDB, bus bars, transformers (DEWA coordination), generators (load testing, ATS, fuel management), UPS systems, lighting controls, earthing, surge protection. Annual thermal imaging of all panels — catches invisible hotspots before they become fires.
Fire pump testing (weekly/monthly), sprinkler system inspection, smoke/heat detector testing, fire alarm panel maintenance, emergency light testing, pressurisation fan checks, fire door inspection. Full DCD documentation — ready for any inspection.
Booster pumps, transfer pumps, PRVs, water heaters, drainage risers, sewage ejector pumps, grease traps, water tank cleaning with DM certificate. Pump rebuild schedule to prevent catastrophic failure.
HVAC = 60-70% of building energy cost. We track kWh/TR monthly, trend chiller efficiency, optimise AHU schedules, and report DEWA cost impact. Clients see 20-30% energy reduction in year 1 through maintenance-driven optimisation alone.
Alarm response, setpoint review, scheduling optimisation, trend analysis. We don't just maintain the hardware — we ensure the controls are working to keep energy costs down and comfort levels up.
Every AHU, FCU, pump, panel, and fire device tagged with QR code. Complete maintenance history. Lifecycle tracking. Replacement forecasting. No more 'when was this last serviced?' guesswork.
Critical systems (chillers, fire pumps, main electrical): 2-hour response. AHU/FCU: 4-hour response. Standard MEP: 24 hours. Miss an SLA = credit on next invoice. We put our fee at risk because we're confident in our response.
Three tiers based on building complexity. Pricing transparent — per TR, per FCU, per system.
Systematic onboarding by our MEP engineers. Every asset audited, tagged, and scheduled.
Complete plant room survey — chillers (type, TR, age, condition), AHUs, FCUs (count per floor), electrical infrastructure (MDB, SDB, generator, UPS), fire systems (zones, pump type, detector count), plumbing (pumps, tanks, risers). Equipment inventory with condition ratings.
Detailed Scope of Works for every asset. Maintenance frequencies defined (daily/weekly/monthly/quarterly/annual). SLA response times by system criticality. KPI targets. Escalation matrix. Reporting format agreed.
QR code tags on every maintainable asset. Digital CMMS (Computerised Maintenance Management System) setup. Maintenance history database created. Building manager dashboard access granted.
Full service of all MEP systems. Chiller performance test. AHU filter replacement. FCU drain flush (all units). Electrical panel tightening + thermal scan. Fire system full test. Baseline readings recorded.
Annual preventive maintenance calendar activated. Weekly fire pump tests. Monthly generator tests. Quarterly chiller service. 24/7 emergency line active. Daily BMS alarm monitoring (Comprehensive+).
Monthly: jobs completed, SLA compliance, energy performance (kWh/TR), open work orders, upcoming schedule. Quarterly: face-to-face review with building management. Annual: contract review + next-year recommendations + capital expenditure forecasting.
Every critical building system — maintained by our employed MEP engineers and technicians.
Carrier, Trane, York, Daikin, McQuay — all types and capacities
Water treatment, biocide, fill cleaning, fan motor, drift eliminators
Filter replacement, coil cleaning, belt drive, motor, damper actuators
Filter, coil clean, drain flush, motor, valve — systematic per-unit service
Daikin, Mitsubishi, LG, Samsung — refrigerant, controls, outdoor units
MDB, SDB, bus bar, thermal imaging, earthing, load balancing, surge protection
Load test, ATS changeover, fuel system, battery, coolant — all makes
Pumps, alarms, detectors, sprinklers, emergency lights, pressurisation, DCD docs
Booster, transfer, sewage ejector, PRV, water heaters, drainage risers
Biannual cleaning + DM certificate (legally required)
Alarm monitoring, setpoint optimisation, schedule review, trend analysis
kWh/TR tracking, efficiency trending, DEWA cost analysis, ESCO advisory
50+ buildings — commercial towers, residential, mixed-use, hotels, industrial.
2× air-cooled chillers, 8 AHUs, 120 FCUs, 3 generators. Full comprehensive MEP AMC. Energy costs reduced 24% in year 1 through chiller optimisation and AHU scheduling.
Water-cooled chiller, cooling tower, 12 AHUs, 200 FCUs, dual generators, fire pump system. Dedicated on-site MEP technician. Condenser tube cleaning quarterly.
85-unit residential. Per-unit FCU service quarterly. Central chiller maintenance. Fire system compliance. Replaced 5-vendor setup — saved owners' association 38%.
VRF system + supplementary chiller. BMS integration. Thermal imaging program. Monthly energy reporting to property manager. kWh/TR improved 18%.
Manufacturing plant + warehouse + offices. Process cooling + comfort cooling. 3 chillers, 15 AHUs, dust extraction coordination. 24/7 monitoring.
150-key hotel. Chiller plant, 20 AHUs, 300 FCUs, kitchen ventilation, laundry steam, pool plant. Night-shift service protocol. Zero guest complaints.
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All MEP in-house · SLA-backed · energy monitoring included
Technical feedback from building engineers and facilities managers.
"Our 350TR chiller plant was running at 0.85 kW/TR — well above the 0.65 target. After First Unicorn took over the AMC, condenser tube cleaning and refrigerant optimisation brought it down to 0.68 kW/TR. That's a 20% reduction in chiller energy — AED 95,000/year saved on DEWA. The AMC paid for itself twice over."
"Previous AMC contractor couldn't tell me when the fire pump was last tested. First Unicorn tagged every asset with QR codes, built a digital maintenance log, and now I can show DCD inspectors a complete testing history on my phone. Two DCD inspections since — both passed first time."
"The thermal imaging caught a loose bus bar connection in our MDB that was running at 127°C. Previous contractor never checked — they just did visual inspections. That connection was months away from an arc flash event. One thermal scan potentially saved the building from a catastrophic electrical fire."
Transparent track record. Updated quarterly. No marketing fluff — just numbers.
HVAC accounts for 60-70% of building energy costs. Enter your building details to see potential savings with proper MEP maintenance.
Transparent maintenance schedule — no guesswork about what's covered.
| System | Weekly | Monthly | Quarterly | Biannual | Annual |
|---|---|---|---|---|---|
| Chillers | — | ✓ Log readings | ✓ Full service | ✓ Condenser clean | ✓ Oil + vibration analysis |
| Cooling Towers | ✓ Water treatment | ✓ Biocide | ✓ Fill cleaning | — | ✓ Full overhaul |
| AHUs / FAHUs | — | ✓ Filter check | ✓ Full service | ✓ Coil deep clean | ✓ Belt + motor service |
| FCUs (all units) | — | — | ✓ Filter + coil + drain | — | ✓ Motor + valve check |
| Electrical Panels | — | — | ✓ Tightening + check | ✓ Thermal imaging | ✓ Full load test |
| Generators | ✓ Visual check | ✓ Run test | ✓ Full service | — | ✓ Load bank test |
| Fire Pumps | ✓ Run test | ✓ Full test + log | ✓ Valve inspection | — | ✓ DCD inspection prep |
| Smoke Detectors | — | — | ✓ Functional test | — | ✓ Full zone test |
| Plumbing / Pumps | — | ✓ Pump check | ✓ PRV + valve test | ✓ Tank cleaning | ✓ Full system audit |
| BMS | ✓ Alarm review | ✓ Setpoint review | ✓ Schedule optimise | — | ✓ Full calibration |
Every ✓ is documented with photos, readings, and completion certificate in our digital CMMS. Accessible to building managers anytime.
June-September: chillers run 18+ hours/day at peak load. An un-serviced chiller WILL fail. Emergency compressor replacement: AED 15,000-40,000. Preventive service that would have caught it: AED 500.
Get Your Free MEP Audit Before SummerQuestions from building engineers and facilities managers. WhatsApp us — 60-minute response.
Building MEP AMC pricing depends on total cooling capacity and system complexity. Standard (50-150TR): AED 30,000-60,000/year (~AED 100-130/TR/month). Comprehensive (150-500TR): AED 60,000-180,000/year. Enterprise (500TR+): AED 180,000-400,000/year. Price includes all MEP trades: HVAC, electrical, plumbing, and fire systems. Spare parts at trade cost.
All types: air-cooled chillers, water-cooled chillers, cooling towers, AHUs, FAHUs, FCUs, VRF/multi-split, ductless split, ducted split, cassette units, package units. Brands: Carrier, Trane, York, Daikin, Mitsubishi, McQuay, Dunham Bush, and all others. From 50TR office systems to 2,000TR+ hotel plants.
Labour-only: technicians visit on schedule, you pay for all parts separately (often at 50-200% markup). Comprehensive: scheduled maintenance + emergency response + spare parts at trade cost (zero markup). Comprehensive costs more per month but delivers lower total annual cost because parts aren't marked up and preventive work reduces emergency spend.
Monthly kWh/TR readings. We log compressor power consumption and cooling output to calculate actual COP (Coefficient of Performance). Trending this data reveals gradual efficiency loss — typically from fouled condensers, low refrigerant, or worn bearings — allowing us to intervene before it hits your DEWA bill.
Yes — complete fire and life safety maintenance: fire pump testing (weekly/monthly), sprinkler valve inspections, smoke/heat detector testing, fire alarm panel maintenance, emergency light testing, pressurisation fan checks, fire door inspections. All documented in our digital system. Annual DCD inspection support with pre-inspection audit.
Annual thermal imaging of all electrical panels detects invisible hotspots — loose connections, overloaded circuits, deteriorating insulation. A connection at 120°C looks normal visually but is months from failure or fire. Thermal imaging is included in our Comprehensive and Enterprise tiers. Most competitors don't offer it.
Yes — seamless handover. We audit existing systems, assess condition, tag all assets, and build a new maintenance schedule. Any deferred maintenance from the previous contractor is identified and addressed in the first service cycle. No gap in coverage.
For Enterprise tier (500TR+): dedicated on-site MEP team. For Comprehensive tier: regular scheduled visits by the same assigned team. Same technicians every time — they know your plant, your systems, your building's quirks.
Monthly: jobs completed, SLA compliance, energy performance (kWh/TR), open work orders, parts consumed, cost breakdown. Quarterly: face-to-face review with management, trend analysis, upcoming capital expenditure forecast. Annual: full system condition report, lifecycle assessment, next-year recommendations.
Critical systems (chillers, fire pumps, main electrical): 2-hour SLA guaranteed. Our own MEP team dispatched — not a subcontractor we need to wake up. Critical spare parts (contactors, fuses, belts, filters) stocked on-site for Comprehensive and Enterprise tiers. Most chiller issues resolved same-day.
We coordinate with your BMS — alarm response, setpoint review, scheduling optimisation, trend analysis. We don't replace your BMS contractor, but we ensure the control systems and the physical MEP systems work together efficiently. Many AMC contractors ignore the BMS entirely.
Yes — cooling tower water treatment is critical in Dubai's climate. Chemical dosing, biocide treatment, legionella prevention, TDS monitoring, blowdown management. Included in Comprehensive and Enterprise tiers. Prevents biological growth and scale that destroy cooling tower performance.
Complete HVAC + MEP audit, asset inventory, efficiency assessment, and AMC proposal — free, no obligation. 50+ buildings maintained. SLA-backed.
